COPPA Compliance Statement
Children's Online Privacy Protection Act
Last Updated: October 17, 2025
1. What is COPPA?
The Children's Online Privacy Protection Act (COPPA) is a federal law designed to protect the privacy of children under 13 years of age. COPPA requires websites and online services directed at children, or that knowingly collect personal information from children, to:
- Obtain verifiable parental consent before collecting personal information from children
- Provide parents with the ability to review and delete their child's information
- Limit the collection of personal information to only what is necessary
- Implement reasonable security measures to protect children's data
- Not condition a child's participation on providing more information than necessary
Learn more: FTC COPPA Information
2. How WhitelistVideo Complies with COPPA
Our Core Principle
WhitelistVideo does NOT collect personal information from children. Our service is designed for parents to manage their children's video access, not for children to create accounts or provide information.
2.1 No Direct Collection from Children
WhitelistVideo operates under the following principles:
- Parent-Only Accounts: Only parents/guardians can create WhitelistVideo accounts
- No Child Registration: Children cannot sign up, create profiles, or enter personal information
- No Child-Facing Website: Our website (whitelist.video) is designed for parents, not children
- Extension Interaction: The Chrome extension used by children does NOT collect personal information—it only enforces parent-defined rules
2.2 What Information We DO Collect
From Parents (Adults 18+):
- Parent email address
- Parent account password (hashed)
- Payment information (processed by Stripe, not stored by us)
- Parent preferences and settings
About Children (Parent-Provided):
- Nickname or first name (can be pseudonym)
- Age range (e.g., 8-10, 11-13, 14-15) - for age-appropriate filtering
- Approved video whitelist (managed by parent)
What We DO NOT Collect from Children:
- ❌ Last names
- ❌ Exact birthdates
- ❌ Home addresses or phone numbers
- ❌ Photos or videos
- ❌ Social Security numbers
- ❌ Email addresses for children
- ❌ Browsing history or viewing behavior
- ❌ Geolocation data
- ❌ School names or addresses
2.3 Parental Consent & Control
Parents have 100% control over all aspects of the service:
- Profile Creation: Only parents can create child profiles
- Information Management: Parents can view, edit, or delete any child profile information at any time
- Consent: By creating a child profile, parents provide consent for the limited information we store
- Data Deletion: Parents can request immediate deletion of all data by contacting coppa@whitelistvideo.com
3. How Our Service Protects Children
3.1 Extension Architecture
The WhitelistVideo Chrome extension installed on a child's device:
- Does NOT collect browsing history
- Does NOT track websites visited
- Does NOT monitor keystrokes or form inputs
- Does NOT capture screenshots or video recordings
- Only blocks video playback until parent approval is received
3.2 Data Minimization
We follow the principle of data minimization:
- We collect only the minimum information necessary to provide the service
- Child profiles contain only a nickname (which can be anonymous) and age range
- No sensitive personal information is required or collected
3.3 No Third-Party Sharing
We do NOT share children's information with third parties for:
- ❌ Marketing or advertising
- ❌ Data analytics
- ❌ Profiling or behavioral targeting
- ❌ Sale or rental of data
The only data shared with third parties is parent account information (email, payment processing) as described in our Privacy Policy.
3.4 Security Measures
We implement strong security to protect all data:
- TLS/SSL encryption for all data transmission
- Encrypted database storage
- Parent password hashing with bcrypt
- Strict access controls for employees
- Regular security audits
4. Parental Rights Under COPPA
As a parent or legal guardian, you have the following rights:
Right to Review
You can review all information associated with your child's profile at any time through your parent dashboard.
Right to Delete
You can delete any child profile or all account data at any time by:
- Using the "Delete Profile" option in your dashboard
- Emailing support@whitelist.video with your request
Deletion is permanent and occurs within 30 days.
Right to Refuse Collection
You can choose not to provide information about your child. However, this will prevent you from using the Service, as basic information (nickname, age range) is necessary for functionality.
Right to Control Consent
You can revoke your consent at any time by deleting child profiles or closing your account.
5. What Children CANNOT Do on WhitelistVideo
To ensure COPPA compliance, children using WhitelistVideo cannot:
- ❌ Create accounts
- ❌ Enter personal information
- ❌ Communicate with other users or strangers
- ❌ Post content publicly
- ❌ Make purchases
- ❌ Share data with third parties
- ❌ Access the WhitelistVideo website or PWA
- ❌ Modify settings or disable the extension
Children can only: Request approval to watch videos. All other actions are parent-controlled.
6. Age Verification
WhitelistVideo relies on parents to truthfully represent their role as parent/guardian and the ages of their children.
6.1 Adult Account Requirement
- Account creation requires an email address and payment method (for paid tiers)
- We verify that account creators are 18+ through our Terms of Service
- Children cannot create accounts as they lack payment methods and email addresses
6.2 No Child Access to Website
Our website (whitelist.video) is not directed at children and contains no child-oriented content or features.
7. Data Retention
We retain child profile information only as long as necessary to provide the service:
- Active Accounts: Child profile data retained while parent account is active
- Deleted Profiles: Permanently deleted within 30 days of deletion request
- Inactive Accounts: If no login for 2+ years, we may delete the account after email notification
8. Updates to This Statement
We may update this COPPA Compliance Statement from time to time. When we make material changes:
- We will update the "Last Updated" date at the top
- We will notify parents via email at least 30 days in advance
- Parents will have the opportunity to withdraw consent by deleting child profiles
9. Contact Us About COPPA
If you have questions or concerns about how we protect children's privacy:
COPPA Compliance Officer
WhitelistVideo by Register Inc.
Email: support@whitelist.video
Response Time: Within 48 hours
Subject Line: "COPPA Inquiry"
Federal Trade Commission (FTC)
If you believe we are not in compliance with COPPA, you may file a complaint with the FTC:
Federal Trade Commission
Website: ftc.gov
COPPA Information: FTC COPPA Page
Report a Violation: FTC Complaint Assistant
Our Commitment
WhitelistVideo exists to PROTECT children, not exploit them. Child privacy and safety are at the core of everything we do. We will never compromise on COPPA compliance or our commitment to your family's privacy.