How to install WhitelistVideo advanced protection on Windows

Add Advanced Protection to your child's Windows computer to prevent bypassing WhitelistVideo.

What do I need for Windows advanced protection?

• Your child's Windows computer (Windows 10 or 11)
• Administrator access on the computer
• About 5 minutes

What should I check before installing?

How to check your account

1. Click the Windows Start button (bottom-left corner)
2. Look at the top-left - you'll see a name and account icon
3. Make sure this is your child's account name

Wrong account? Log out and sign into your child's Windows account first.

How to download the Windows installer

On your child's computer

1. Open Chrome

2. Go to the Parents' App at app.whitelist.video

3. Navigate to your child's profile

4. Click Download Windows Installer

5. The file WhitelistVideo-Setup.exe downloads to your Downloads folder

Why do I need to close all browsers?

Important: Close all browser windows before running the installer.

1. Close ALL Chrome windows (click the X in top-right)
2. Close ALL Edge windows (if installed)

How to run the Windows installer

1. Open File Explorer

2. Go to Downloads

3. Find WhitelistVideo-Setup.exe

4. Double-click the file

Windows security prompt

A popup asks: "Do you want to allow this app to make changes?"

Click Yes and enter your administrator password if asked.

How to complete the installation

The installer shows you 4 screens:

Screen 1: Welcome

Click Continue to start the installation.

Screen 2: account verification

This confirms you're in the correct account.

• Check the username shown - make sure it's your child's account
• If wrong, click Exit and switch to your child's account
• If correct, click Yes, this is a child account

Screen 3: browser detection

The installer finds all installed browsers.

• It will detect Chrome and Edge automatically
• It will attempt to close any open browsers

Screen 4: installation progress

Wait while the installer applies protection.

• This takes about 30-60 seconds
• Don't close the window or restart your computer

Screen 5: Success!

Installation is complete.

Click Finish to close the installer.

How to verify Windows advanced protection is working

After installation:

1. Restart Chrome (close all Chrome windows and reopen)

2. Try to disable the WhitelistVideo extension:

   • Type chrome://extensions in the address bar
   • Find WhitelistVideo - the toggle should be grayed out
   • It should say "Installed by enterprise policy"

3. Try to open YouTube in another browser:

   • Open Microsoft Edge or Firefox
   • Go to YouTube.com
   • You should see a blocked message

What does Windows advanced protection do?

How to uninstall Windows advanced protection

If you need to remove Advanced Protection:

1. Click Start menu
2. Type Add or remove programs
3. Find WhitelistVideo Advanced Protection
4. Click Uninstall
5. Enter your administrator password
6. Follow the prompts

The extension will still work, but your child will be able to disable it.

Windows advanced protection troubleshooting

The installer won't run

• Make sure you have administrator access
• Try right-clicking the file and selecting "Run as administrator"
• Temporarily disable antivirus and try again

I can still disable the extension

• Restart Chrome completely (close ALL windows)
• Restart the computer
• Make sure you installed on the correct Windows account
• Run the installer again

YouTube still works in other browsers

• Restart the other browser completely
• Clear the browser's cache and cookies
• Run the installer again to reapply browser policies

Extension doesn't show "Installed by enterprise policy"

• The installation may not have completed
• Make sure all browsers were closed during installation
• Run the installer again

More troubleshooting →