Documentation
Setup by Device
Mac
Install Lockdown

How to install WhitelistVideo PKG on Mac

Lock the WhitelistVideo extension so your child cannot remove or disable it. The PKG installer adds managed preferences that prevent tampering.

Prerequisite: Install the Chrome extension first before running the PKG installer.

What do I need to install the PKG?

  • Your child's Mac (macOS 10.15 Catalina or later)
  • Administrator password for the Mac
  • Chrome extension already installed
  • About 5 minutes

How to download the WhitelistVideo PKG

From your child's Mac

  1. Open Chrome

  2. Go to whitelist.video/installer/WhitelistVideo-1.5.0-signed.pkg

  3. The file downloads to your Downloads folder

Mac download page

[PLACEHOLDER: Screenshot of whitelist.video download page in Chrome]

How to run the PKG installer

Find the downloaded file

  1. Open Finder

  2. Click Downloads in the sidebar

  3. Find WhitelistVideo-1.5.0-signed.pkg

  4. Double-click the file to open the installer

PKG file in Downloads

[PLACEHOLDER: Screenshot of Finder Downloads folder with PKG file]

If macOS blocks the installer

You may see: "WhitelistVideo-1.5.0-signed.pkg can't be opened because Apple cannot check it for malicious software"

To allow it:

  1. Click OK to dismiss the message

  2. Open System Settings (or System Preferences on older Macs)

  3. Go to Privacy & Security

  4. Scroll down to find "WhitelistVideo-1.5.0-signed.pkg was blocked"

  5. Click Open Anyway

  6. Click Open in the confirmation popup

  7. Enter your administrator password

Why does this appear? macOS Gatekeeper shows this for apps downloaded outside the App Store. WhitelistVideo is safe to install.

Complete the installation

  1. Welcome screen: Click Continue

  2. License agreement: Read and click Agree

  3. Installation type: Click Install

  4. Enter your Mac password: The installer needs administrator access

  5. Wait for installation to complete (about 30 seconds)

  6. Done: Click Close

Installation complete

[PLACEHOLDER: Screenshot of macOS installer completion screen]

What does the PKG installer do?

The installer configures managed preferences for Chrome:

ProtectionWhat It Does
Force install extensionWhitelistVideo automatically installs and cannot be removed
Block other extensionsPrevents installing bypass tools or VPN extensions
Block developer toolsPrevents using the browser console to manipulate pages
Disable guest modePrevents opening an unprotected guest browser session
Background syncKeeps extension policies updated

Where files are installed

LocationPurpose
/Library/Managed Preferences/com.google.Chrome.plistChrome policy that forces the extension
/Library/LaunchAgents/com.whitelistvideo.agent.plistBackground sync service
/Applications/WhitelistVideo.appMain application

How to verify the PKG is working

After installation:

  1. Restart Chrome (close all Chrome windows completely, then reopen)

  2. Go to chrome://extensions

  3. Find WhitelistVideo in the list

  4. Look for the "Managed" badge or text

Extension showing Managed badge

[PLACEHOLDER: Screenshot of chrome://extensions with Managed badge on WhitelistVideo]

  1. Try to click the Remove button - it should be grayed out or show a warning

Test developer tools block

  1. Press Cmd + Option + I (keyboard shortcut for developer tools)

  2. Developer tools should not open, or you'll see a blocked message

Test guest mode block

  1. Click the profile icon in Chrome's top right

  2. Guest mode option should be hidden or disabled

PKG protection levels

The PKG provides medium-high protection:

AttemptResult
Remove extension in chrome://extensionsBlocked - extension reinstalls
Disable extensionBlocked
Use incognito/private browsingExtension still works
Use guest modeGuest mode disabled
Open developer toolsBlocked
Delete the app from ApplicationsExtension still works (policy persists)
Delete managed preferences fileRequires admin password
⚠️

Admin password required: Anyone with the Mac's administrator password can uninstall the PKG. For children who know the admin password, consider setting up a child account with Screen Time.

How to uninstall the PKG

If you need to remove the PKG protection:

  1. Open Terminal (Applications → Utilities → Terminal)

  2. Run these commands (you'll need to enter your admin password):

sudo rm /Library/Managed\ Preferences/com.google.Chrome.plist
sudo launchctl unload /Library/LaunchAgents/com.whitelistvideo.agent.plist
sudo rm /Library/LaunchAgents/com.whitelistvideo.agent.plist
  1. Restart Chrome

  2. The extension can now be removed normally

The extension itself will still work after uninstalling the PKG - it just won't be locked anymore.

Next steps

For even stronger protection, especially for younger children:

Mac PKG troubleshooting

The installer won't open

  • Follow the Gatekeeper steps above to allow the installer
  • Make sure you downloaded the correct .pkg file
  • Try downloading the file again

"Installation failed" error

  • Make sure you have administrator access on the Mac
  • Check that you have enough disk space
  • Try restarting the Mac and running the installer again

Extension doesn't show "Managed" badge

  • Restart Chrome completely (close all windows)
  • Check that the plist file exists: ls /Library/Managed\ Preferences/
  • Try restarting the Mac

Chrome isn't reading the managed preferences

  • Chrome installed in ~/Applications won't read /Library/Managed Preferences
  • Reinstall Chrome to /Applications (system-wide installation)

I forgot the admin password

FileVault is enabled

  • FileVault disk encryption doesn't affect the PKG
  • Installation works normally with FileVault

Apple Silicon (M1/M2/M3) Macs

  • The PKG works on both Intel and Apple Silicon Macs
  • No special steps needed

More troubleshooting →

Summarize with