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How to Downgrade Subscriptions?

How to Downgrade

Downgrade your WhitelistVideo plan if you need fewer features.


Downgrade from Premium to Basic

Go to Settings

Click "Settings" button at the bottom of the navigation menu.

Settings button

Open Subscription & Billing

Click the "Subscription & Billing" manage button.

Subscription & Billing button

Click Downgrade

Find and click "Downgrade to Basic".

Downgrade to Basic button

Review What You'll Lose

A popup shows features you'll lose:

  • AI content analysis
  • Category filtering
  • Priority support
  • Channel limit drops to 30 per child
  • Domain limit drops to 20 per child

Review features you'll lose

Confirm Downgrade

Check the confirmation box and click "Confirm Downgrade".

Confirm Downgrade

What happens:

  • Changes take effect immediately
  • You receive a prorated credit for the remaining days
  • Your category and AI settings are saved (reactivate if you upgrade again)

Downgrade to Free (Cancel Paid Plan)

To downgrade to the Free plan, you need to cancel your subscription.

See How to Cancel for step-by-step instructions.


Related Guides


Need help? Contact support at support@whitelist.video

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