How to install the WhitelistVideo lockdown on Windows

Install the WhitelistVideo MSI lockdown to prevent your child from removing or bypassing the extension. This adds enterprise-level protection that requires an administrator password to remove.

What do I need for the MSI lockdown?

• Your child's Windows computer (Windows 10 or 11)
• Administrator access on the computer
• The WhitelistVideo extension already installed (or it will be installed automatically)
• About 5 minutes

What does the MSI lockdown do?

The installer applies enterprise policies to Windows that:

After installation, Chrome will display "Managed by your organization" in the settings menu, and the extension cannot be removed without admin access.

[PLACEHOLDER: Screenshot of Chrome settings showing "Managed by your organization" badge]

What should I check before installing?

How to check your account

1. Click the Windows Start button (bottom-left corner)
2. Look at the top-left - you'll see a name and account icon
3. Make sure this is your child's account name

Wrong account? Log out and sign into your child's Windows account first.

How to download the MSI installer

On your child's computer

1. Open Chrome

2. Go to the Parents' App at app.whitelist.video

3. Navigate to your child's profile

4. Click Download Windows Installer

5. The file WhitelistVideo-Setup.msi downloads to your Downloads folder

How to close all browsers first

Important: Close all browser windows before running the installer.

1. Close ALL Chrome windows (click the X in top-right corner)

2. Close ALL Edge windows (if open)

3. Check your taskbar - make sure no browser icons show open windows

How to run the MSI installer

1. Open File Explorer

2. Go to Downloads

3. Find WhitelistVideo-Setup.msi

4. Double-click the file to run it

Windows security prompt (UAC)

A popup asks: "Do you want to allow this app to make changes to your device?"

[PLACEHOLDER: Screenshot of Windows UAC prompt asking for administrator permission]

Click Yes and enter your administrator password if asked.

How to complete the installation

The installer runs automatically and applies the following:

1. Copies files to Program Files folder
2. Installs Chrome extension via Windows registry policies
3. Configures enterprise policies to lock the extension
4. Blocks developer tools to prevent bypasses
5. Registers with Windows for proper uninstallation

Installation takes about 30-60 seconds. Do not close the window or restart your computer during installation.

How to verify the lockdown is working

After installation:

Check 1: Extension shows "Installed by administrator"

1. Open Chrome

2. Type chrome://extensions in the address bar

3. Find WhitelistVideo

4. It should say "Installed by enterprise policy" or "Installed by administrator"

5. The toggle should be grayed out and the Remove button disabled

[PLACEHOLDER: Screenshot of chrome://extensions showing WhitelistVideo with "Installed by administrator"]

Check 2: Chrome shows "Managed" badge

1. Click the three-dot menu in Chrome (top-right)

2. Look for "Managed by your organization" text

3. This confirms enterprise policies are active

Check 3: Developer tools are blocked

1. Press F12 or Ctrl+Shift+I

2. Nothing should happen (developer tools are blocked)

What registry policies does the installer apply?

For technical users, here are the registry keys the installer creates:

Registry path: HKLM\SOFTWARE\Policies\Google\Chrome\

How to uninstall the MSI lockdown

If you need to remove the lockdown:

1. Click the Start menu

2. Type Add or remove programs

3. Find WhitelistVideo

4. Click Uninstall

5. Enter your administrator password

6. Follow the prompts

Next steps

For maximum protection, combine the MSI installer with a Windows child account:

MSI installation troubleshooting

The installer won't run

• Make sure you have administrator access
• Try right-clicking the file and selecting Run as administrator
• Temporarily disable antivirus and try again
• Check that the file downloaded completely

I can still disable the extension

• Restart Chrome completely (close ALL windows)
• Restart the computer
• Make sure you installed on the correct Windows account
• Run the installer again

Extension doesn't show "Installed by enterprise policy"

• The installation may not have completed
• Make sure all browsers were closed during installation
• Restart Chrome after installation
• Run the installer again

Antivirus blocks the installer

• The installer modifies registry policies, which some antivirus software flags
• Add an exception for WhitelistVideo-Setup.msi
• Or temporarily disable antivirus during installation

Chrome wasn't detected

• Make sure Chrome is installed (not just Edge)
• The installer looks for Chrome in standard locations
• If Chrome is installed in a custom location, contact support

More troubleshooting