Documentation
Messaging Bot
Overview

Manage WhitelistVideo from Telegram or WhatsApp

Control your children's YouTube access right from a chat — approve requests, add channels, change safety settings, and more. No need to open the app.

Time to set up: About 2 minutes


What can I do from the messaging bot?

  • Approve or deny requests with one tap when your child asks for a new channel
  • Add or remove channels — just type the channel name, like texting a friend
  • Create, edit, or delete child profiles — add a new child, update their age, or remove a profile
  • Manage devices — rename, deactivate, or remove connected devices
  • Add child slots — purchase extra slots or reduce unused ones from the chat
  • Manage playlists, categories, and blacklists without opening the dashboard
  • Change safety settings — block Shorts, hide comments, adjust safety levels
  • Undo mistakes — every action has a 30-second undo button
  • Set rules the bot remembers — say "no gaming channels for my son" and the bot applies it automatically

The bot understands everyday language in 7 languages — English, Spanish, Portuguese, French, German, Chinese, and Japanese.

See All Features for the complete list.


Which platforms are supported?

Scroll horizontally to see all columns.

PlatformHow to connect
TelegramSearch for the WhitelistVideo bot in Telegram
WhatsAppMessage +91 72049 74747 on WhatsApp

Both platforms have the same features — same bot, same actions, same notifications. Choose whichever you use more, or connect both.

What's different between Telegram and WhatsApp?

Scroll horizontally to see all columns.

TelegramWhatsApp
Buttons per messageAs many as neededUp to 3
When you take an actionThe original message updatesA new follow-up message is sent
Channel search resultsAll matches shown as buttonsTop 3 shown — use a more specific search if needed

How do I connect Telegram?

Open your WhitelistVideo settings

Go to app.whitelist.video (opens in a new tab) and tap Settings.

Tap "Connect Telegram"

In the Notifications section, tap Connect Telegram. You'll see a 6-character code.

Send the code in Telegram

Tap "Open in Telegram" to launch the bot with the code pre-filled. Or search for the WhitelistVideo bot manually and send the code.

You're connected!

The bot will confirm: "Account linked! You'll now receive notifications here."

If the button doesn't work: Open Telegram, search for the WhitelistVideo bot, and send /start link_XXXXXX (replace XXXXXX with your code). Or just send link XXXXXX.


How do I connect WhatsApp?

Open your WhitelistVideo settings

Go to app.whitelist.video (opens in a new tab) and tap Settings.

Tap "Connect WhatsApp"

In the Notifications section, tap Connect WhatsApp. You'll see a 6-character code.

Send the code on WhatsApp

Tap "Open in WhatsApp" to launch a chat with the WhitelistVideo number (+91 72049 74747) and the code pre-filled. Or save the number and send link XXXXXX manually.

You're connected!

The bot will confirm: "Account linked! You'll now receive notifications here."

First time messaging? If you message the bot before linking, it will introduce itself and walk you through connecting your account.


Can I use both Telegram and WhatsApp?

Yes! You can connect both at the same time:

  • Notifications arrive on both platforms
  • Conversations are independent — manage channels on WhatsApp while checking requests on Telegram
  • Connect each one separately from Settings

About the link code

  • 6 characters — letters and numbers (no confusing characters like O/0 or I/1)
  • Expires after 10 minutes — generate a new one from Settings if needed
  • One-time use — each code works once

How does the bot understand me?

The bot uses AI to understand everyday language. You don't need to memorize any commands — just type what you want, like you'd message a friend.

Examples:

  • "Add Cocomelon for my daughter"
  • "Block gaming channels for Alex"
  • "What has my son been watching?"

Smart behavior:

  • If you have one child, the bot knows who you mean automatically
  • With multiple children, it only asks when it can't tell
  • If something conflicts with a rule you set earlier, the bot will flag it
⚠️

Safety-sensitive changes (like turning off content filtering) always require you to confirm before the bot makes the change.


Can I manage my subscription from the bot?

Yes — ask things like:

  • "What plan am I on?"
  • "I want to upgrade to Premium"
  • "Update my payment method"

The bot will send you a secure link to complete any billing changes.


What can't the bot do?

For these, you'll need to use the Parent Dashboard (opens in a new tab):

  • View detailed watch history
  • Change your account password
  • Manage account settings (email, profile)
  • Export data

Is the messaging bot safe?

Yes. WhitelistVideo follows strict privacy guidelines:

  • No child full names are sent through messaging platforms — only first names
  • No viewing history is transmitted through Telegram or WhatsApp
  • Every message is verified to make sure it's really from you
  • Link codes are randomly generated, single-use, and expire after 10 minutes
  • All conversation data is encrypted

Need help? Contact us at support@whitelist.video